What is
24x7x365 Support
TopNet provides highly efficient and standardized Technical Support and Monitoring based on the TopNet Support structure.
Quick support
If You [Need] Help
TopNet will provide 24x7x365 monitoring and support for the Customers/Users. Our Customer Care Center is reachable via the following main methods:
0112151331
Toll Free Number
cs@top.net.sa
Ticketing System
Noc@top.net.sa
NOC Team E-mail
01
Topnet Flow Structure is Designed to:
Dedicated Support
Non-stop
Instant Response
24x7x365
02
TopNet Web-Based Ticketing System
To streamline support requests and efficiency, we provide you with our Support Ticketing System. Our system assigns a unique ticket number for each request and gives you the privilege to track the ticket progress online. At the time you opened a ticket, it will be processed by a team of our very professional Certified Engineers. Our ticketing system is designed to: