Managed Services are unique in many ways, it is because the complex nature of such services which is perfectly simplified with expert involvement. Typically outsourced, they are IT solutions that span across various segments like Network Management & Maintenance (LAN/WAN), Hosting Solutions and E-Mail Management. These are highly significant areas that would really matter for any business to function without any hassles. While it is an open truth that no business will be able to manage these complex solutions on their own without having adequate resources and capabilities, it is also evident that acquiring such resources would be a costly affair.

By signing up with our Managed Services, enterprises and business houses have the freedom to choose between various flexible options, save on expenditure and comfortably focus on their key performance areas. Our involvement would essentially ease down your stress and unwarranted attention as our dedicated team would be on the job to assess all the possible issues arising out of your network set up. We monitor your entire network ecosystem including the email servers and report any concerns or challenges arising from time to time. We also take swift action to fix and sort out the respective issues within a stipulated framework of time with desirable quality standards. This back-end process is a continuous engagement because of which your core functionalities from the front-end can be carried out without even realizing the complex challenges being sorted out by our experts.

TopNet’s quality assurance and dedicated maintenance services are of best-in-class in their classification based on the prevailing industrial standards. We follow standard guidelines and protocols approved or recommended by the major network equipment providers, they are also in compliance with globally acclaimed parameters. Such an involvement will essentially sustain your core network system; additionally your cost assessment from routine spending point of view is completely optimized by reducing the maintenance demands. When you want to trust the pioneering experts in the market for their exceptional know-how and network management capabilities, talk to the experts at TopNet.

Classified Services

MANAGED LAN / WAN

  • 24 x 7 Network Operations Center (NOC) device monitoring and support
  • NOC specialists proactively detect failures and initiate corrective actions
  • Multiple unique support options: Basic, Enhanced and Complete
  • Qualified devices include routers, switches, wireless access points and wireless VPNs, Ethernet and firewalls
  • Customer Premises Equipment (CPE) replacement interval equals contracted vendor agreement
  • View-only access of the TopNet SolarWinds monitoring platform

EMAIL MANAGEMENT

  • Secure, highly resilient, scalable infrastructure with offsite, cloud-based email archive
    Rapid and accurate organization-wide search facility
  • Mobile search apps available for the Windows Phone, iPhone, Android and Blackberry(1) smartphones
  • Protection from malware and spam + 100% service availability SLA
  • Real-time view and reporting of Simple Mail Transfer Protocol (SMTP) connections and email usage
  • Continuity of service with automatic failover during outages

MANAGED HOSTING

  • Managed Storage
  • Managed Remote Backup
  • Managed Internet
  • Managed Load Balancing
  • Managed Switches
  • Content Distribution Network (CDN)
  • Dedicated Server Management
  • Unified Email Management
  • Managed Firewall
  • Manage routers

Support Systems

Web-based help desk system to delight your customers.

920000125 ( 24/7 Support )